Our Values

A Focus on Values

When building the team at NAK we don’t just look for experience and technical competence, but for people who share our values and who will be as passionate as we are on delivering on the ethos of our company.

We look for people who will put our clients first, act with integrity, be accountable and will go the extra mile to deliver on our promises. As a company we have defined the behaviours we expect from every team member; we use these to select the right people, and naturally hold ourselves to them too.

Our Purpose

Our purpose is to help our clients gain the best possible return from their IT investment – to assist them creating and managing a secure, agile IT environment that is fully aligned to the needs of their business and generates the outcomes they need to be successful.

We aim to be the trusted advisor, the dependable extension of their IT team and a true partner for managed services.

How We Behave

We expect each and every member of our team to demonstrate the following behaviour:

You make an Impact
(We want a reputation for all the right reasons)
> You genuinely care for our clients
> You apply yourself to getting the most important things done
> You are dependable and believe that actions speak louder than words
> You are always striving to improve
> You are optimistic and dedicated to your work
> You contribute by suggesting new ways of working
You use Judgement
(We make wise decisions and we don’t need to be told what to do)
> You give the benefit of the doubt when dealing with others
> You identify what someone is looking to achieve and support them
> You search for root causes, not symptoms
> You look to build long-term valuable relationships
> You remain calm in stressful situations
> You hold yourself and others to account in-line with our values
> You only say things about colleagues that you say to their faces
> You gauge when flexibility is required over process
> You always act in the best interests of NAK
You take Courage
(We are consistent and accountable for our actions)

> You have a reputation for being hardworking, honest and delivering quality work
> You stick to the truth and do not play political games
> You admit when you are wrong and are quick to apologise
> You are humble when dealing with others and quietly confident
> You give your honest view, striving for NAK’s best interests, even when difficult to do so
> You are prepared to be vulnerable and fail publicly
> You do the right thing, rather than the easy thing

You practice Selflessness
(Together we succeed, or not at all)
> You treat others the way you wish to be treated
> You put customer’s interests before NAK’s
> You strive for the collective good, rather than your individual success
> You proactively help others and do not look to take the credit
> You volunteer information and time to help when required
> You do your best work, even when no-one is watching
> You go the extra mile for customers
> You listen first and speak second
You are Refreshing
(We don’t take ourselves too seriously, but we take our business very seriously)

> You are real, authentic and professional at all times
> You let your personality shine through your work
> You are fun to be around and do not take yourself too seriously
> You are prepared to be quirky without compromising our values
> You have the confidence to be yourself, but the humility to learn from others